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Is anyone still having a problem with the Teams client not updating or receiving automatic updates? Our issue started with users reporting blurry shared screens in meetings back in Feb As users reported other problems like not being able to download files in the Teams client and the loss of backgrounds in Teams meetings.
The common denominator is the version 1. There are at least 40 users that we know of stuck on version 1. We have had a support ticket opened since Feb with no progress. Our affected users have lost all confidence in Microsoft Teams.
SherryHensley for 40 users I would be tempted to get someone to manually uninstall and reinstall an up to date version, but if you do want to automate it then it will depend somewhat on how you installed in the first place, and what was blocking the users upgrading. If you used the Machine Wide Installer, which is generally best practice then you are probably so far out of date that you need to replace it with a new version, then allow that to update the users copy.
Teams clients generally don't get stuck on a version, I would really want to understand what had prevented the automatic upgrade from happening otherwise it'll just happen again. Products 68 Special Topics 42 Video Hub Most Active Hubs Microsoft Teams. Security, Compliance and Identity. Microsoft Edge Insider. Microsoft FastTrack. Microsoft Viva. Core Infrastructure and Security.
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